Raise Fault

Quick Explanation

This section of our website is for you to alert us to any problems you are having with your equipment or service. Rather than picking up the phone and waiting in a queue you can log into your personal portal and get your message directly to our Support Team.

Raising your fault via our website offers you many other advantages including real time fault tracking and updates as well as a permanant repository of fault history. Start using the automatic fault tracker and discover the other benefits!

Getting Started

To raise a fault you must log in to the portal. Please enter your email address and password in the spaces below and click the 'Submit' button to proceed.