Support

Welcome...

We are a specialist computer support provider. This means our business is dedicated to making yours run smoothly. Our experience within the IT support field has allowed us to craft rapid and unique ways of solving your most frustrating computer problems.

This is a selection of the comments we get daily from the people we help:

"We are all very happy with the service you provide" - Lana J. of London
"Your [sic] marvellous!" - Jayne C. of Basingstoke
"Thanks Gareth, that was super fast!" - Graham B. of Aldermaston
"You did a great job, and it was really appreciated that you worked late - thanks again, & don't forget to buy some Nurofen!" - Karen H. of London

Pricing

Our prices are calculated against the equipment you have and the support you need.

A typical small sales team with up to 10 members will have radically different requirements from a design studio with 20+ staff and highend workstations with full colour laser printers.

When you speak with us we will very quickly and painlessly develop a broad idea of the requirements you have. Our years of experience in this industry afford us the ability to then guide you towards a support package which is best suited to your company's needs.

Packages

All of our support packages come with Remote Assistance and IT Helpdesk support as standard. This allows your staff, upon discovering a fault or experiencing any IT problems, to lift the phone or write an email to our support team for immediate resolution. It is like having your own IT department.

Remote Assistance technology allows us to instantly take control of a workstation and either guide the user through their problem or for more technical issues operate the machine as though we were sitting at the user's desk, in real-time.

Additionally, you can top-up your package with guaranteed engineer on-site days. Available in bundles of 6, 12 and greater these addons are a perfect opportunity to analyse and replace recommended parts of your network infrastructure. Or maybe you would like a full audit, a monthly health-check or a system-wide software upgrade?

The choice is yours and we are here to help you.

Get In Touch

We can only improve your business if you ask us. Please take a moment to select your favourite method from our contact page and tell us what your concerns are. We will do our utmost to assist you and your business.